Learn More About the Heating & Cooling Experts at Dulin Mechanical Services, Inc.
For more than 50 years, our company has been a mainstay of the HVAC installation, maintenance, and repair industry in and around Concord, NC. It is here that we've built our reputation as a popular local heating and air conditioning company. During our more than five decades in business, our expertise, our commitment to quality and our customer-centric approach have caused our popularity to spread throughout the greater Concord area.
Our Company: Family-Owned and Operated Since 1962
As a family-owned and operated business, we consider our employees to be part of the Dulin Mechanical Services, Inc. family, and we believe in treating our customers like family, too. Our dependability and technical expertise aside, the personalized attention we extend to each of our customers is one of the major reasons for our success. And our family legacy, still proudly carried on today, has played a major role in making our name synonymous with heating and cooling excellence.
Our company got its start as a small heating and air conditioning service, founded by Joe "Neal" Dulin, Sr., in Mint Hill, NC in 1962. In the early years, with precision, skill and good, old-fashioned customer service, Neal began painstakingly building our company's sterling reputation as a dependable HVAC contractor — one satisfied customer, one successfully completed project, and one unsolicited referral at a time.
Today, Neal's son Joey Dulin has taken over the reins as company owner and operator and is proud to build on the company's rich history while carrying his father's legacy into the future by embracing excellence, staying abreast of the latest technologies, and making continuing education and HVAC training a regular part of his and his staff's professional routine.
Two of our key values are conserving energy and preserving our environment. One way we've demonstrated these values is by becoming the first heating and air conditioning company in Charlotte to complete a "green" HVAC installation: a system that uses ground temperature to cool the refrigerant.
We also believe in offering first-rate service and professional employee performance at all times, providing a quick response to customer needs, and never resorting to high-pressure sales tactics, but rather always treating our customers fairly and honestly.
These are the methods we value in our ongoing effort to provide the ultimate in customer service while creating long-term customer relationships.
Our Memberships & Awards
Our memberships include the BBB (Better Business Bureau), Cabarrus County Home Builders and Mint Hill Chamber of Commerce.
Our awards include the Angie's List Super Service Award, won each year from 2007 through 2018. This award recognizes a select few HVAC contractors who maintain the BEST customer service reports. We've also earned awards from Trane for the largest sales volume for our service area every year from 2005 through 2018. These awards were earned in addition to the Trane awards we've earned in the areas of training and customer service.
Our Approach: Combining the Best of Old & New
Today, along with our innovative 21st-Century approach to heating and cooling technology, we still follow the same guiding principles and fundamental values on which our company was founded more than half-a-century ago. Our values of superior service, exceptional performance, responsive management and fair business practices will never go out of style.